How to Enter Unlock Codes on an AT&T / Cingular BlackJack

Step Action

1. Insert NON Cingular/AT&T SIM into device

2. Power on the device
   - Wait approximately 30 seconds until the Sim Lock application appears (the delay may be longer if the user has already attempted an unlock with the wrong code)

3. Enter the unlock code in the blank field

4. Press Ok
   - If the unlock code is incorrect, an error dialog will appear.  After pressing Ok on this dialog, the user has to re-enter the unlock code after delays (see above in Device Specific Information)
   - If the unlock code is correct, a success dialog will appear.

5. Press Ok
   - The device is now unlocked and should continue booting

OR

1.   Insert disallowed simcard (a simcard that the phone does not usaully accept) and enter unlock codes when prompted

2.   NOTE: If you are unable to connect to service provider or unable to make out going calls or recieve messages, this has nothing to do with your phone being locked or not, you need to force the BlackJack to change to GSM mode, this can be done as follows:

Power on your Phone

Enter *#1546792*#

Select Option 3 Network & Call Settings

Select option 5 Network Mode

Select GSM

 

Without sim alternative i607 / Blackjack
 

Power on without sim, you will then get a message saying "SIM Failure" at the top of the screen.
 

 

Unlock Instruction for FIDO Samsung i616 Jack

1. Power ON your phone with a FIDO SIM Card that the phone is locked to
2. Type #7465625*638*
3. Network Lock Screen appear, enter UNLOCK CODE
3.  Device is now unlocked

 

How to Enter Unlock Codes on Samsung Z105 and Z107:

1. Switch ON your phone with a not accepted SIM card
2. Compose : #7465625*638*YOURCODE# (by "yourcode" I mean the unlock code we gave you)

How to Enter Unlock Codes on Samsung Z510 and Z320i:
 

1. Switch ON your phone without SIM Card
2. Compose : **YOURCODE# (by "yourcode" I mean the unlock code we gave you)

How to Enter Unlock Codes on Samsung 3G, Zxxx & Dxxx, A707 Series:
 

1. Switch ON your phone without SIM Card.
2. Compose : #7465625*638*YOURCODE#  (or *#7465625*638*CODE#) (by "yourcode" I mean the unlock code we gave you)

 

How to Enter Unlock Codes on Samsung (all other models):

1. Switch ON your phone with a not accepted SIM card
2. Phone will ask for the "Password"
3. You can now enter the unlock code

 

OR

 

1. Switch ON your phone without a SIM card (if this doesn't work try with a non-accepted sim card first and if necessary an accepted sim card)
2. Compose : #0111*YOURCODE#  (by "yourcode" I mean the unlock code we gave you)

 

 

1. Switch ON your phone without SIM Card.
2. Compose : *#*#CODE# (substitute the word "code" with the unlock code we gave you).

or

1. Switch ON your phone with a not allowed SIM card.
2. Enter the unlock code.
3. Important Note: On some models the Num Lock is not automatically enabled so make sure it is ON before entering the unlock code.

 

1. Please insert a not allowed SIM card.
2. Place the battery and the cover, windows will boot automatically.
3. Turn on the phone by pressing the front upper-right red button on the keypad.
4. The phone will ask for the unlock code.
5. Pull out the stylus at the back of the phone, tap the keyboard icon at the center-bottom of the screen.
6. Enter the unlock code by tapping your stylus on the screen keyboard. Then tap OK.
7. Your Palm Treo phone should be unlocked by now.

or

1. Switch ON your phone with allowed SIM card.
2. Go to menu and select "Phone Tool" or "Phone Application"
3. Type on virtual keyboard *#*#CODE# (substitute the word "code" with the unlock code we gave you).
4. Select with PEN "Number" and phone will show that it's unlocked.

       or

1. Power on with NON-Cingular sim
2. using physical keyboard hold down key with large white dot ( lower left hand corner of keyboard ) while typing numbers on the keyboard

 

1. Remove Treo battery, unplug cable
2. Insert incorrect a not allowed SIM card (one the phone does not accept)
3. Power on your Treo, “Sim not allowed” is displayed, click “ok”
4. Go to the dial pad, and use the stylus to enter code *#*#CODE#. Then press “Dial”. (substitute the word "code" with the unlock code we gave you). 
5. Phone will reset and display “sim lock removed”

 

Ensure you enter the codes in this manner *#*#CODE# (e.g. *#*#12345678#)

Troubleshooting:

Error Message: "The SIM Lock has NOT been removed from this phone"

Solution 1: Please make sure you are entering the correct code and enter it using this method *#*#CODE# dial

Solution 2: If the phone says that the SIM lock has not been removed, ensure that the phone radio (wireless mode) is on.

 

HP iPaq Unlock Code Entry Instructions

How to Enter Unlock Codes on HP iPaq series phones (iPaq 6315, 6325, 6300, 6515 , etc)

Step Action
1 Insert NON Cingular SIM into device

2 Power on the device
   - Wait approximately 30 seconds until the SimLock application appears (the delay may be longer if the user has already attempted an unlock with the wrong code)

3 Enter the unlock code in the blank field

4 Press Ok
   - If the unlock code is incorrect, an error dialog will appear.  After pressing Ok on this dialog, the user has to re-enter the unlock code after delays (see above in Device Specific Information)
   - If the unlock code is correct, a success dialog will appear.

5 Press Ok
   - The device is now unlocked and should continue booting

OR

1.   On the Today screen, tap Start > Settings.

2.   Tap the Phone Band icon.

3.   Tap the Keyboard icon to open the virtual keyboard

4.   Tap Shift and then Ctl key to enable the keys.

5.   Tap the blank area below the band selection box to open the unlock tool.

6.   Tap Shift and then Ctl to disable the keys.

7.   Enter the 8-digit unlock code and tap OK when done.

8.   Wait for the device to validate the unlock code (about five seconds). You will see one of the following screens:

1) Unlock successful.

2) Unlock failed due to incorrect code. The user has three attempts to unlock. After three attempts, the device will refuse any more unlocking attempts. Perform a soft reset to reset the counter to perform additional unlocking attempts.

3) Device is not ready for unlocking. This error message displays when the user tries to unlock when the phone application (not the device) is not in a steady state. It takes 30 seconds after powering on the phone for it to reach a steady state.

 

*If you already have an unlock code and sim card but when you input code, it always says " unlock code not accepted, you have tried...." You must update your ROM version . About 5% hp 6315 have this problem.
This problem can easy be resolved with this ROM update ( ROM v1.00.38 )
This rom update will remove all T-mobile logos and sofware and your 6315 will become OEM 6315
dowload here : http://rebootitsmagic.com/ipaq/SP29760_6315.zip
1. Unzip/Extract it using your unzip program (i.e. WinRAR, WinZip, 7zip, etc...)
2. Place the h6315 in cradle. connect it to USB and charger
3. Double click on the hpRUU.exe to run the program
4. View the Readme and if you wish to proceed Agree to the Terms and Conditions
5. Click Next
6. Click Next again to flash the device with the new ROM
 

 

How to Enter Unlock Codes on Sony Ericsson Cell Phones (all models):

 

If your phone has a "JOGDIAL" (for example SonyEricsson K700i), then you must press the "down arrow" instead of the "left arrow" for step 3 & 5. By "Down Arrow" I mean directing the Jogdial down!

 

1. For the unlocking of a locked  Sony Ericsson no sim card is required.
2. Turn on the handset.  Display will indicate “Insert SIM.”
3. Press the left Arrow (<) button.
4. Press the star (*) button twice.
5. Press the left Arrow (<) button again. 
6. You will briefly see one of the following messages listed on devices display: “Personalized with MNC2” or “Personalized with MNC3”. 
7. Wait approximately three seconds.
8. The display will indicate “Network” and a picture of a closed lock.
9. Press Select.
10. The display will indicate “Unlock (Net) 5” and “NCK:”
11. Enter the 16 digit NLCK4U code (unlock code we provided you) and press okay.
12. The handset will display “Network unlocked” and the display “Insert SIM” appears.
13. The handset is successfully unlocked.

 

How to Unlock LG (most models):

 

1. Insert not-allowed SIM card
2. Power on the handset- phone will display "phone restricted"
3. Select "Cancel" - phone will display "phone restriction code"
4. Enter the SIM unlock code
5. Select "OK" - the handset is now successfully unlocked

 

Unlock Instruction for LG TU720 (SHINE) and VU

1. Power ON your phone with not allowed sim card (one that didn't come with the phone)
2. Type *#865625#
3. the phone will ask you to input the unlock code twice, just input the unlock code
4. Device is now unlocked

 

How to Unlock LG KG800 or TG800 Chocolate:

 

1. With the phone in standby, enter 2945#*7101#. This will activate the extra menu.
2. Go to: Settings>Security>SimLock>Network
    
3. Select deactivate. Enter the unlock code

How to Unlock LG C2000:
 

1. Insert non-Cingular SIM card
    
2. Power on the handset - phone will display "phone restricted"
3. Select "Cancel" - phone will display "phone restriction code" 
4. Enter the SIM Unlock code 
5. Select "OK" - the handset is now successfully unlocked

How to Enter Unlock Codes on LG F2250:

 

1. With allowed sim card in the start menu type: 2945#*3311#.
    
2. Handset shows saved, then return to startup screen
3. Press Menu key, choose Settings > Security > Sim Lock> Network > Deactivate, handset will now show 'Enter NCK'
4. Enter your unlock code and OK.

 

How to Enter Unlock Codes on LG U8150:

 

1. Switch ON your phone with a not allowed SIM card.
2. Compose: 277634#*#.
3. Go to menu "SIM Lock".
4. Enter the unlock code

How to Enter Unlock Codes on LG U8110:

 

1. With a not allowed sim card in your phone enter Pin code then validate, type: 277634#*#
2. Select 'Sim Unlock' menu #
3. Enter NCK code then validate
4. Your phone is now unlocked.

How to Enter Unlock Codes on LG U8210:

 

1. With a not allowed sim card enter Pin code then validate, type: 277634#*#
2. Shows test menu
3. Choose sim test menu and type: 2945#*#, choose Sim Unlock menu
4. Handset shows 'Enter NCK'
5. Enter code, then hit OK.

How to Enter Unlock Codes on LG U81xx:

 

1. To bring up the unlock menu on the phone with a SIM card, type 2945#*88110#
2. Enter the code

In case you need to reset the phone without a SIM card first, type 277634#*# or 47328545454#.

 

How to Enter Unlock Codes on Cingular AT&T LG CU500:

 

1. Insert non-Cingular SIM card.
2. Power on the handset. Phone will display "Invalid SmartChip"
3. (IF THE PHONE DOES NOT DISPLAY INVALID SMARTCHIP, PLEASE POWER OFF AND ON AGAIN)
4. In Idle screen, enter 159753#*#. Phone will display "Enter NCK, Remaining 5
5. Enter the 8 digit SIM unlock code
6. Select "OK". The handset is now successfully unlocked.

How to Enter Unlock Codes on all other LG cell phones:

 

1. Switch ON your phone with an allowed SIM card
2. Then compose:
3. 2945#*5101# -  (if you have a LG 510w)
4. 1945#*5101# -  (if you have a LG 1200 & B1200)
5. 2945#*5221# -  (if you have a LG 5200 & 52200)
6. 2945#*5301# -  (if you have a LG 5300)
7. 2945#*5401# -  (if you have a LG 5400)
8. 2945#*70001# - (if you have a LG 7020)
9. 2945#*7101# -  (if you have a LG 7100)
10. 2945#*1201# or 2945#*70001# - (if you have a LG 1100)
11. 2945#*70001# -  (if you have a LG7250T)
12. 2945#*2201# -  (if you have a LG C2200)
13. 2945#*5301# -  (if you have a LG T5100)
14. 2945#*3311# -  (if you have a LG C3310)
15. Go to "Menu" and then to "Settings"
16. Then select "Security"
17. To finish select "Network Provider" and select "Deactivate"
18. Enter the unlock code
     
19. If your cell phone is not listed, please follow instructions for LG C2000 above

How to Enter Unlock Codes on LG KE970 Shine:
 

1. Switch ON your phone with an allowed SIM card
2. Then compose: 2945#*9701#
3. Press CALL.
4. It should you ask you for the code.
    

How to Enter Unlock Codes on CU575 / Trax and CU515

1. Put a non cingular sim in the phone ,phone says invalid smart chip

2. Now enter *#865625# then select option 1 and then again select 1 and enter your 16 digits code
 

How to enter codes for HTC (Example: Tilt, G1), Pantech (Example: Duo (C810), HP & all Windows Smartphones, Windows Pocket PC Phones:
 

Power on with incorrect sim, enter unlock code when prompted

Enter code using onscreen keyboard when unlocking a Pocket PC Phones

 

How to Enter Unlock Codes on Pantech C150:

1. Put AT&T sim card in the C150
2. Turn on
3. Enter *#865625# on the idle screen
4. Wait 2-3 seconds then the screen changes SIM unlock process
5. enter OK (soft key)
6. enter the unlock code
 

 

 

How to Enter Unlock Codes on Pantech C740:

1. Put AT&T SIM card in C740
2. Turn on
3. Enter *#865625# on idle screen
4. SIM Unlock Process - Click Yes.
5. Enter 8 digits unlock code and click OK (soft key)
6. Re-enter the unlock code.
7. Unlock Process Complete
8. Click OK (soft key).
 

 

 

How to Enter Unlock Codes on UTStarcom Quickfire:

1. Insert SIM into phone
2. From the phone pad dial *#865625# and it will prompt for the code.
 

 

 

How to Enter Unlock Codes on BlackBerry Storm

1) Need a SIM card inserted into the phone
2) Click on manage connections, select turn all connections off
3) Go to Settings Menu, Options, Advanced Options and then SIM Card.
4) Hit the menu button and select show keyboard
5) Type in mepd using the keyboard (nothing will show on screen)
6) Type in mep2 another screen pops up for the code
7) Enter the code, remember you ONLY have 10 chances to get it right
8) Press the enter key
9) A message will appear saying code accepted
10) Turn device off, insert SIM of your choice if have not done so already
11) Turn the phone back on
12) Go to Options, then Mobile Network, on the third row switch it to GSM/UMTS and you're done.

Issues:
1) If you have issues with the phone not recognizing the network, make sure the radio is on by making sure it is not low on power.
2) Sometimes the phone requires you to do "m e p p d" instead of "m e p d" and if that occurs, you will need to do "m e p p 2" instead of "m e p 2"
3) If you have issues with the network not working after you have finished and the phone isn't low on power, switch from Global to GSM to Verizon a few times (keep on doing) and after 3 times of the process completed, leave it on GSM. Should work now.

Removing "Activation Required" on the screen:
1) On the main screen of the phone, press ##000000
2) For the Mobile Directory Number, put in your phone number in there.
3) After you have done that, press the menu button to save the options and the phone will automatically restart
 

 

 

 

How to Enter Unlock Codes on BlackBerry Storm 9500 9530:

1. You must have a SIM card in your phone to complete these steps (can be active or inactive)
   Go to settings menu => and then Options.
2. Select Advanced options => and then Sim card
3. Type MEPD using your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEPD)
4. Type MEP2
5. You should be presented with a prompt "Enter Network MEP Code". Type in the 16 or 8 digit unlock code and press dial / enter to confirm
6. Your phone is now unlocked

 

 

How to Enter Unlock Codes on BlackBerry 8800 & 8820:

1. You must have a SIM card in your phone to complete these steps (can be active or inactive)
   Go to settings menu => and then Options.
2. Select Advanced options => and then Sim card
3. Type MEPD using your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEPD)
4. Hold the ALT Key while typing in MEPE on your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEPD)
5. You should be presented with a prompt "Enter Network MEP Code". Type in the 16 or 8 digit unlock code and press in the track wheel / jog dial to confirm
6. Your phone is now unlocked

How to Enter Unlock Codes on BlackBerry Curve 8300, 8310, 8320 and BOLD 9000:

You must have a SIM card in your phone to complete these steps, I have found that this procedure works best with an AT&T or Cingular Sim card in the phone (can be active or inactive ). Make sure the phone is not displaying the low battery warning!
 

1. Power on
    
2. Go to settings
    
3. Go to advanced options
4. Go to sim card
5. Type MEPD
6. Type MEP[Alt + 2] (all this with either a cingular or ATT SIM inside)
7. It will ask you for the unlock code. Enter it and your phone is unlocked!

 

 

How to Enter Unlock Codes on BlackBerry 8100, 8120, 8110 Pearl:

 

 

1. Go to Options Menu => Advanced Options
2. In the SIM Card menu, hold down the shift (right of the zero, cap) press meppd
3. You'll see the unlocking level screen there you hold the ALT key (left side below @) type mepp2 (*You won't see any text while you are typing either one of these.)
4. Type in the 16 or 8 digit unlock code and your phone is unlocked!

or
 

1. Insert SIM into device
2. Power phone on and Turn off the radio (Turn Wireless Off option) VERY IMPORTANT.
3. Select "Options" THEN SELECT ADVANCED OPTIONS
4. Scroll down and select "SIM Card"
5. Type "MEPPD" (please note that you will not see what you type on the screen)
6. Type "MEPP then [ALT BUTTON] then "2" (please note that you will not see what you type on the screen)
7. Enter the Unlock Code
8. Press enter
9. Reboot device. Device is now unlocked.
   
    

How to Enter Unlock Codes on BlackBerry 8700 and 8700c:

 

You must have a SIM card in your phone to complete these steps, I have found that this procedure works best with an AT&T or Cingular Sim card in the phone (can be active or inactive ). Make sure the phone is not displaying the low battery warning!

1. Go to settings
2. Go to options
3. Go to advanced options
4. Go to sim card
5. Type MEPD (not case sensitive) (you will not see text appear on screen while typing)
6. Does it say Network active? if so your phone is locked
7. Hold the ALT Key while typing in MEPE (not case sensitive, and you will not see text appear on screen while typing)
8. It will say "Enter Network MEP Code, Type in the 16 or 8 digit unlock code, press in the jog dial to confirm.
9. Your phone is now unlocked

 

How to Enter Unlock Codes on BlackBerry 6xxx 7xxx: ie 6230, 7100, 7290 etc.:

1. Select Options menu on BB.
2. Now you select SIM CARD menu. To be able to see this you have to type this on the keypad on phone : (TEXT WILL NOT APPEAR ON THE SCREEN until you enter the unlock code)
3. Type 'MEPD' for all models except 7100 in which case in case use 'MEPPD'.
4. Usually you should see "active" NET lock. Now in order to disable this lock type 'MEP2' respectively 'MEPP2' if phone is 7100 and will appear a dialog asking for code. NOTE: You must use the "alt" or "shift" key to enable numbers so example would be: m-e-p-"alt key"-2.
5. Now you should see the place to enter your net unlock code. (if not, you didn't type in mep2 or mepp2 properly.)
6. Here you must enter the "NET Unlock Code" that the bb unlocker showed you and hit return.

 

How to Enter Unlock Codes on T-Mobile BlackBerry Cell Phones:

1. On the Home screen, click the Tools icon. The Options screen appears.
2. In the tools screen, select the Settings icon.
3. Scroll to SIM Card and select it. You should see the phone number and the SIM ID number.
4. Type ‘mepd’ to display the first five levels of SIM locking.
5. T-Mobile uses network locking so the Network should display Active. All other states should display Disabled. Please note: For the Blackberry 7100t you will hit the “P” twice when entering the ‘mepd’ and ‘mep2′ for steps 4 & 5.
6. Type ‘mep2′ to display the dialog box asking for the unlock code (Press the Alt + 2 key to get the number 2)
7. Input the Network Unlock code
8. Press ENTER and reboot handheld.

 

How to Enter Unlock Codes on T-Mobile BlackBerry 8100 Cell Phones (alternative instructions if above instructions do not work):

1. Can be done without a sim card inserted.
2. While on the home screen, click the “blackberry key” on keyboard, then select “options”.
3. Choose “Advanced Options”.
4. Select “Sim Card”
5. There is no area to type these letters, you just type them as instructed. No need to hit keys twice to get a letter either. Type m e p p d to display the first five levels of SIM locking. Most companies use network locking so the Network should display Active. All other states should display Disabled (you will not see text appear on screen while typing)
6. Type m e p p 2 to display the dialog box asking for the unlock code (Press the Alt + 2 key to get the number 2) ( you will not see text appear on screen while typing )
7. Input the SIM Unlock code
8. Press in the trackball in once

 

 

How to Enter Unlock Codes on T-Mobile Blackberry 8100 Cell Phones (alternative instructions if above instructions do not work):

1. Can be done without a sim card inserted.
2. While on the home screen, click the “blackberry key” on keyboard, then select “options”.
3. Choose “Advanced Options”.
4. Select “Sim Card”
5. There is no area to type these letters; you just type them as instructed. No need to hit keys twice to get a letter either. Type m e p p d to display the first five levels of SIM locking. Most companies use network locking so the Network should display Active. All other states should display Disabled (you will not see text appear on screen while typing)
6. Type m e p p 2 to display the dialog box asking for the unlock code (Press the Alt + 2 key to get the number 2) ( you will not see text appear on screen while typing )
7. Input the SIM Unlock code
8. Press in the trackball in once

 

How to Enter Unlock Codes on Nokia phones

 

*** please read instructions carefully before starting! ***

1)

 

1. Switch ON your phone without SIM Card
2. Compose #pw+yourcode+1#  ("yourcode" is meant to be the actual unlock code we gave you)

  ie. if your code is 000000000000000 then enter exactly: 

#pw+000000000000000+1#

*** IF THE CODE IS REJECTED, DO NOT TRY AGAIN. ***
 

2) For FIDO phones try this first with 7

Substitute the 1 at the end with 7.

So 2nd time try: #PW+YOURCODE+7#

ie. #pw+000000000000000+7#

The letter P appears after you quickly press 3 times the button star ( * )
The letter W appears after you quickly press 4 times the button star ( * )
The letter + appears after you quickly press 2 times the button star ( * )

The phone shows "SIM Restriction Off" and is unlocked!
 

 

IF YOU HAVE TRIED TO PUT IN AN INCORRECT CODE 3 OR MORE TIMES PREVIOUSLY & YOU GET PHONE RESTRICTED SIGN, THEN YOUR DEVICE IS HARD LOCKED AND MUST BE UNLOCKED WITH WITH A CABLE AND HARDWARE BOX.
 

 

 

Sierra Wireless Aircard

 

Please download and install Sierra Watcher.  Once you have Watcher installed put the non-Cingular SIM into the card and Watcher will prompt you to enter the unlock code. Please make sure to enter the unlock code correctly.

 

 

Sidekick Unlock Instructions:
 

1. Insert a SIM card from a different network provider and turn on the Sidekick. A dialog screen comes up, prompting you for the code.
 

2. The box will say:
 

3. In the upper right hand corner, the SIM is flashing where the signal strength should be. On entering the code, a dialog box comes up saying authenticating code. It’s unlocked. Enjoy.

In case you see the “Waiting for Activation Screen”, hit the menu key and the letter L key at the same time. The menu key is the top left key. By doing this, the waiting screen will go away and you will be able to make calls. For best results, hold down Menu and the L key until the Waiting for Activation screen disappears.

 

How to Enter Unlock Codes on Siemens phones:

*#0001*yourunlockcode#

 or

*#0000*yourunlockcode#

How to Enter Unlock Codes on Motorola phones:
 

 

1. Switch ON your phone with a not allowed SIM Card,
2. Phone should show "Enter Special or Subsidy Code",
3. Enter unlock code
4. Your phone is now unlocked.

 

WARNING: if any of these messages appear :

- "Contact Service Provider"
- or "Tamper Alter"
- or "Wait Before Enter Special Code"
- or "Contact Service'

It's because you or somebody else has already entered too many wrong codes. You just have to leave the phone ON on the error message and after 1hr - 8hrs the message "Enter Special Code" will appear again!

 

 

How to Enter Unlock Codes on Motorola CDMA and TDMA:

1. Press 74663 # [Menu] [Menu] and you will be asked for a subsidy code.
2. Enter unlock code
3. Your phone will be unlocked instantly.

 

How to Enter Unlock Codes on Motorola MPX: 

I will supply you with 2 unlock codes. One will be the NETWORK PIN and the other the SERVICE PROVIDER PIN.

1. Switch ON your phone with a not allowed SIM Card,
2. If phone is asking for NETWORK PIN enter the NETWORK PIN we sent you
3. If phone is asking for SERVICE PROVIDER PIN. Enter the SERVICE PROVIDER PIN we sent you. 
4. Your Phone should now be unlocked.

 

MPX FAQ's:

 

Question:  Phone is asking for NETWORK PUK and a new password twice. I entered the code from yourselves but phone saying "Operation not supported by this SIM card".What should I do?

Answer:

If you still have the original card

Please power on the phone with the original card in and when phone fully powered on (You have access to the menu), then
TYPE: * # * * 3 6 4 # and press green button
you'll get a error message and after it your will see:Engineering menu
Click "Options"
Click "GSM Test"
Select "Send AT command"
Now you will see a new window with :
Send AT Command
type
AT+CLCK="PN",0,"[SERVICE PROVIDER PIN or NETWORK PIN] "
and press send.
If you get Response "0 []" phone is unlocked
If you get 1 error, then make sure you have typed the code correct and try the other code
 

If you don't have the original card

Please switch your phone off, take battery out. Put battery back in, power on the phone.
Now the phone it will ask to enter NETWORK PUK. Now please DON'T TOUCH the phone for 2 hours.
After 2 hours it will change screen! Now please enter the code received from us and 00000000 (eight zero's) as a new password.
Now the phone will be unlocked.
 

Question: Phone is asking for SERVICE PROVIDER PUK and a new password twice. I entered the code from yourselves but phone saying "Operation not supported by this SIM card".What should I do?
 

Answer:

YOU NEED to have the original card

Please power on the phone with the original card in and when phone fully powered on (you have access to the menu), then
TYPE: * # * * 3 6 4 # and press green button
you'll get a error message and after it your see:Engineering menu
Click "Options"
Click "GSM Test"
Select "Send AT command"
Now you will see a new window with :
Send AT Command
type
AT+CLCK="PP",0,"[SERVICE PROVIDER PIN or NETWORK PIN]"
and press send.
If you get Response "0 []" phone is unlocked
If you get 1 error, then make sure you have typed the code correct and try the other code
If you don't have the original card or if the original card is not accepted because you flashed the phone with other firmware, then sorry but we can't help you.
 

Question:
Why do I have to wait 2 hours before I can enter the code when phone asking for NETWORK PUK?

Answer:
This is because Motorola have added an anti brute force protection and if you enter to many codes, the phone will ask for NETWORK PUK and then it will refuse to accept the code even if is the right one.
 

Question:
After I restart my phone, the phone is asking again for SERVICE PROVIDER PIN. What shall I do to make it stop?

Answer:
Follow the instructions from SERVICE PROVIDER PUK and after that it will never ask for the code again.